Schedule an Event with Olivia!
If you are looking for a professional and super engaging speaker, you came to the right place!
If you are looking for a professional and super engaging speaker, you came to the right place!
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Dealing with an investigation can be stressful and expensive. Olivia provides an overview of common violations to better prepare dental offices in knowing what inspectors are looking for.
Available as a 2-hour or 3-hour course
This course was designed for practice owners and management personnel. Olivia addresses examples of the Department of Labor & EEOC complaints in dental offices. She outlines documentation requirements you need in compiling personnel records and your Employers Handbook.
Available as a 2-hour course
This timely course covers common Recordkeeping errors, board, and malpractice cases. Olivia provides valuable information on implied consent and risk management.
Available as a 2-hour course
According to dental offices surveyed, fines in dental practices have ranged from $1,800 to $53,900. Whether a dental practice is concerned about an inspection or simply wants to be audit-ready, this timely course will provide critical recommendations to determine your level of compliance. Olivia will help you promote a culture of safety so that you can achieve peace of mind.
This is available as a 1-, 2-, 3- and 6-hour program based on the objectives you wish to provide for your audience.
Suggested audience: dentists, assistants, hygienists, office managers
Privacy and cybersecurity has become one of the hottest areas of law. The Office of Civil Rights settled ten cases in the amount of $28,700,000 in year 2018. This course will review what your dental office must do to be in compliance.
This program is available as a 1-, 2-, 3- or 6-hour course based on the objectives you wish to provide for your audience.
Suggested audience: dentists, assistants, hygienists, office managers
This timely course addresses the opioid crisis and how you can comply with the revised prescription writing requirements. The course also discusses how to implement a drug-free workplace.
Tennessee requires dentists to complete 2 hours of the 30 biennial hours in the area of prescribing of controlled substances which includes instruction in the TN Chronic Pain Guidelines. Dental hygienists and dental assistants must complete 2 hours of their required biennial hours in chemical dependency.
This program is available as a 1-hour or 2-hour course
Suggested audience: dentists, assistants, hygienists, office managers
Whether you are inputting data in the patient’s record or filing an insurance claim, this course is designed with you in mind. Accurate and precise documentation is your ticket to a positive outcome if you are investigated or the subject of a malpractice claim.
This program is available as a 3-hour course.
Suggested audience: dentists, office personnel, hygienists, dental assistants
**This course may be paired with the HR Management course with a suggested audience of dentists and office managers for a full day program.
Are you dealing with a toxic workforce? Are you concerned about a department of labor complaint? This program was designed for dentists and office managers. Learn how to navigate the deep waters of HR management.
This program is a 3-hour course.
Suggested audience: dentists and office managers. This course pairs well with Recordkeeping.
Due to the high demand, Olivia designed this program just for the dental team members serving in the capacity as the Safety Coordinator. This program covers the role of safety coordinators and documentation requirements for dental offices. She clarifies the policies you must have in place to close the gap in compliance.
Full day course
To serve dental professionals best, this program was created to provide an in-depth analysis of HIPAA requirements to include the Privacy Rule and Security Rule. This program includes coverage of the Privacy Rule, the Security Rule, and examples of common violations and penalties.
Full day course
This program combines HR and Recordkeeping as an advanced office management presentation.
Full day course
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